What information do we gather?
We may collect and process the following information in electronic and/or physical form (the “Information”) from you:
Information that you provide by filling in forms on our Site, including information provided at the time of registering to use our site, subscribing to a service, posting material or requesting further information or services. We may also ask you for information if you report a problem with the Site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of any transactions you carry out through the Site or otherwise and of the fulfillment of your orders.
If you want to sign up to receive our newsletter we will collect the following personal information from you: your email address, name, date of birth and what you are interested in hearing more about.
We may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration purposes and to help us improve the Site. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
This policy explains how we use personal information you provide to us. ‘Personal information’ is information which identifies you or another person, or is capable of doing so.
Password and Confidentiality
If you are provided with a user identification code, password or any other piece of information as part of our security procedures for a registration-only section of the Site, you are responsible for maintaining the confidentiality of your password and user name for the Site and you are responsible for all activities that are carried out under them. We do not have the means to check the identities of people using the Site and we will not be liable where your password or user name is used by someone else.
You agree to Contact Us immediately of any unauthorised use of your password or user name of which you become aware. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion, you have failed to comply with any of the provisions of these terms or the Terms and Conditions of use of the Site.
How we use the Information
We use the Information held about you in the following ways:
♦To register your application
♦To ensure that the Site is presented in the most effective manner for you and for your computer
♦To provide you with information, products or services that you request from us or which we feel may interest you, based on information we collect from cookies or where you have consented to be contacted for such purposes
♦To send you relevant news if you have signed up to receive it
♦To occasionally carry out surveys to ensure that we are providing you with what you are interested in
♦To comply with the law
♦To carry out our obligations arising from any contracts entered into between you and us
♦To allow you to participate in any interactive features of the Site, when you choose to do so
♦To check whether you are eligible for a competition and to contact you if you win
♦To notify you about changes to our service
♦To comply with the law as we feel is necessary to prevent illegal activity or to protect our interest
♦We won’t keep hold of your personal information for longer than is reasonably necessary or required by law
Where we store and process the Information
If you provide us with personal data over the Internet, you should be aware that data transmission via this medium cannot be guaranteed to be 100% secure.While we will take all reasonable efforts to protect such personal data, you acknowledge that we cannot ensure or warrant the security of any personal data provided by these means and you provide it to us at your own risk. Once received, we have appropriate technical and organisational security measures in place to protect the data that resides on our servers. However, we do not warrant the security of our servers, nor do we warrant that the Information will be completely secure or not be intercepted while being transmitted over the Internet.
How you can access your information
You are entitled to be told by us whether we or someone else on our behalf is processing your personal information; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared.
To do this we may charge a small admin fee for providing this information. And we may request proof of your identity before we disclose such information to you. That’s so we can prevent unauthorised access.
What about personal information relating to minors? As educators, protecting the online privacy of children is especially important to us. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself. To find out more, please read our Terms and Conditions.
You also have the right to ask us not to process your personal data for marketing purposes. You can do this by checking certain boxes on the forms we use to collect your data.
What are cookies?
We use “cookies” to store and collect information regarding your use of our site. Cookies are small pieces of information stored by the browser on your computer’s hard drive. They send the information stored on them back to our web server when you access our site.
These cookies enable us to load the site in such a way as to reflect your personal preferences.
We use these cookies to improve your experience and recommend content that may be of interest to you.